Visiting Rules

General Provisions

These Rules govern the procedure for admitting visitors to the grounds and buildings of the Kazan Kremlin, the rules of conduct for visitors on the grounds of the Kazan Kremlin, as well as the entry and movement of vehicles on the grounds of the Kazan Kremlin.
The Rules are intended to ensure order and safety during visits to the Kazan Kremlin, to improve visitor services, and are binding on all visitors without exception.
The maintenance of public order, the prevention and suppression of offences, control over the entry of vehicles onto the grounds of the Kazan Kremlin, compliance with the traffic scheme and parking regulations, the enforcement of access control, and the observance of these Rules on the grounds of the Kazan Kremlin are entrusted to the internal affairs bodies of the Russian Federation and the Administration of the Kazan Kremlin Museum‑Reserve within the limits of their established powers.

Opening Hours

The grounds of the Kazan Kremlin Museum‑Reserve are open to visitors daily:

through the Spasskaya Tower from 1 January to 31 December, 24 hours a day;
through the Taynitskaya Tower from 1 January to 31 December, from 6:00 to 21:00;
through the Preobrazhenskaya Tower from 1 January to 31 December, from 6:00 to 21:00.

The Administration of the Kazan Kremlin Museum‑Reserve reserves the right to amend the established visiting times of the Kazan Kremlin.
When state events are held on the grounds and in the buildings of the Kazan Kremlin and/or when other circumstances require restricted access, the grounds of the Kazan Kremlin or parts thereof, as well as individual buildings located on its grounds, may be closed to visitors and vehicular traffic.

Guided Tour Services on the Grounds of the Kazan Kremlin

Guided tour activities on the grounds of the Kazan Kremlin, in the buildings of the Kazan Kremlin Museum‑Reserve, and at individual exhibitions and displays are carried out by the Administration of the Kazan Kremlin Museum‑Reserve, as well as by tourist and excursion organisations that employ guides who have passed the appropriate accreditation at the Kazan Kremlin Museum‑Reserve (the activities of tourist and excursion organisations are conducted on a contractual basis with the Kazan Kremlin Museum‑Reserve).

Prohibition of Entry to the Grounds and Buildings of the Kazan Kremlin Museum‑Reserve Entry is prohibited to:

persons under the influence of alcohol or drugs, or otherwise causing a breach of public order;
persons carrying weapons, sharp or easily breakable objects, flammable, explosive, toxic, poisonous, staining or foul‑smelling items and substances, or bulky items (suitcases, travel bags, rucksacks and similar items, with the exception of pushchairs).

Entry to the grounds of the Kazan Kremlin with animals is prohibited, except in the following cases:

guide‑dogs accompanying visually impaired visitors;
animals carried in the arms of visitors or in appropriate pet carriers, except when entering buildings located on the grounds of the Kazan Kremlin.

The animal owner bears full liability under current legislation should their pet cause harm to the life, health or property of the Kazan Kremlin Museum‑Reserve, its employees or any third parties.

Access to the buildings of the Kazan Kremlin (with the exception of the Annunciation Cathedral and the Kul‑Sharif Mosque) is permitted only for guide‑dogs.
When visiting with a guide‑dog, visitors must:

have a document confirming the dog’s special training;
ensure the dog is muzzled;
use a special guide‑dog harness with identification marks and reflective elements.

Visitors to the Kazan Kremlin Museum‑Reserve are prohibited from:

crossing barriers, entering areas and premises closed to the public;
smoking (including electronic cigarettes), consuming alcoholic beverages, being under the influence of alcohol or otherwise breaching public order;
lighting fires, using pyrotechnic articles;
riding bicycles, scooters, roller skates and other similar means of transport and sports equipment;
leaving pre‑school children unattended by adults;
begging or soliciting alms;
entering pond (fountain) basins, climbing on sculptures or architectural elements;
inscribing or affixing notices, posters and other informational materials, distributing printed matter (except where the placement of such information has been approved by the Administration of the Kazan Kremlin Museum‑Reserve);
holding public events in violation of the requirements established by current legislation;
trading, selling tickets, conducting tours, holding theatrical (costume) events and engaging in any other activity without permission from the Kazan Kremlin Museum‑Reserve (confirmation of such permission is a duly executed contract between the interested party and the Kazan Kremlin Museum‑Reserve);
carrying out any photo shoots (staged, costumed, etc.) without the consent of the Administration of the Kazan Kremlin Museum‑Reserve, including with the use of a mobile phone;
using images obtained during photo and video recording for commercial purposes without the official permission of the Administration of the Kazan Kremlin Museum‑Reserve and a separate contract;
using audio equipment (except radio guides) with sound amplification switched on, as well as singing, dancing and playing musical instruments;
being unclothed, being in clothing that may cause soiling, or carrying luggage or items that may soil visitors or objects of cultural heritage (historical and cultural monuments);
damaging green spaces;
climbing onto walls and structures in places not intended for visitors;
littering or polluting the grounds and buildings of the Kazan Kremlin, or committing any other acts that may cause harm to the cultural heritage objects of the Kazan Kremlin;
using unmanned aerial vehicles.

Visitors to the Kazan Kremlin Museum‑Reserve are obliged to:

observe these Rules;
comply with the requirements of the staff of the Kazan Kremlin Museum‑Reserve and officers of the internal affairs bodies of the Russian Federation regarding the maintenance of cleanliness and public order;
keep to the designated footpaths, exercise caution and observe traffic regulations;
supervise any minors accompanying them, control their behaviour and prevent them from committing acts prohibited by these Rules.

Liability for Violation of the Rules of the Kazan Kremlin

Persons violating the procedure established by these Rules may be removed from the grounds and individual buildings of the Kazan Kremlin by officers of the internal affairs bodies of the Russian Federation and, where grounds exist, may be detained and taken to internal affairs bodies in accordance with current legislation.
A person who causes harm or material damage may be subject to administrative or criminal liability and is obliged to compensate the damage in full. Should the person refuse to compensate the damage caused, the Administration of the Kazan Kremlin Museum‑Reserve is entitled to pursue its claim through the courts.
The Administration of the Kazan Kremlin Museum‑Reserve assumes no liability for any damage, accidents or injuries sustained by visitors as a result of violating or failing to comply with these Visiting Rules. By entering, visitors agree to accept full responsibility for any violation of or failure to comply with these Visiting Rules.

Rules for Vehicular Traffic

To ensure the preservation of the cultural monuments forming the Kazan Kremlin Ensemble and the safety of visitors on the grounds of the Kazan Kremlin Museum‑Reserve, vehicular access is strictly limited.
Entry of official vehicles onto the grounds of the Kazan Kremlin is permitted with special passes.
Vehicles involved in the repair and reconstruction of buildings located on the grounds of the Kazan Kremlin, as well as vehicles of organisations providing maintenance services for the buildings and grounds of the Kazan Kremlin, are admitted in accordance with lists (applications).
Entry of vehicles belonging to organisations (individual entrepreneurs) renting premises in the Kazan Kremlin is permitted in accordance with lists (applications) during the morning (from 6:00 to 8:00) and evening (from 18:00 to 21:00) periods.
The speed of vehicles on the grounds of the Kazan Kremlin is limited by the corresponding signs at the entrances.
The heads of organisations providing maintenance services for the Kazan Kremlin Museum‑Reserve and the heads of organisations renting premises in the Kazan Kremlin bear full responsibility for their vehicles entering the grounds.

Вложения

Правила посещения музеев и выставочных залов, находящихся на территории Музея-заповедника «Казанский Кремль» и рекомендации для посетителей Правила посещения мечети Кул Шариф Правила посещения Благовещенского собора Правила профилактики (рекомендации Роспотребнадзора)Правила возврата электронных билетов Правила посещения смотровой площадки «Преображенская башня» Казанского Кремля Правила посещения Казанского Кремля